Terms of Service

1. The App

Cat Health Tracker is a pet-care organisation and tracking application for personal, non-commercial use. It helps you keep everyday cat care and health information organised in one place.

Features may include cat profiles, daily care logging (such as food, water, litter, medication, symptoms and weight), care schedules and reminders, health history and related organisational tools. Available features may change over time.

The App is an organisational and informational tool. It does not provide veterinary diagnosis, treatment or professional veterinary advice.

2. Acceptance and eligibility

You must be old enough to form a binding contract in your jurisdiction, and in any case at least 13 years old (or the higher age required where you live). If you are under the age of majority, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

You must comply with Apple's App Store terms and applicable local laws.

3. Licence grant

Subject to your compliance with these Terms and Apple's App Store rules, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use the App on Apple-branded products that you own or control, solely for your personal use, as permitted by the App Store Terms of Use / Licensed Application End User License Agreement (Apple's standard EULA), as applicable: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

You may not copy, modify, distribute, sell, rent, reverse engineer, or attempt to bypass security, purchase, or entitlement controls except where mandatory law allows.

4. Important veterinary disclaimer

Cat Health Tracker is a pet-care organisation and tracking tool only.

The App does not provide veterinary advice, medical advice for animals, diagnosis, treatment recommendations or emergency veterinary care.

Information you enter or view in the App — including care logs, medication schedules, symptom notes, weight history and reminders — is for organisational and informational purposes. It is not a substitute for advice from a qualified veterinarian.

Always consult a qualified veterinarian about your cat's health. If your cat appears unwell, injured or in distress, contact a veterinarian or emergency veterinary service promptly. Never delay seeking veterinary care because of something you logged or viewed in the App.

You remain solely responsible for your cat's care and for any decisions you make based on information in the App.

5. Permitted and prohibited use

You agree to use the App only for lawful personal purposes and in accordance with these Terms.

You agree not to:

• Use the App for any unlawful, fraudulent, or abusive purpose
• Attempt to gain unauthorised access to entitlements or systems
• Misuse restore purchases or refunds in bad faith
• Interfere with or disrupt the App or other users' devices
• Present App information as veterinary advice, diagnosis or treatment
• Use the App in any way that could create liability for us or Apple

6. User-entered content and local data

You are responsible for the accuracy of information you enter into the App, including cat profiles, care logs, medication details and schedules.

Most App data is stored on your device. Local data may be lost if you delete the App, change devices, or experience device or operating-system issues. Where the App provides export or backup features, use them as you choose. Device backups (for example Apple backup or migration features) are controlled by your platform provider.

7. Subscriptions and in-app purchases

Certain features of the App may require an optional in-app purchase or subscription. Pricing, billing, renewal, cancellation and refunds are handled by Apple through your Apple ID and are subject to Apple's terms.

Where we use a purchase-management provider such as RevenueCat, that provider helps manage purchase status and entitlements and does not process your full payment card details on our behalf for App Store billing.

You may restore purchases through the App where available. Temporary delays in unlocking paid features can occur. You are responsible for managing subscriptions through your Apple ID account settings.

8. Third-party services

The App may rely on third-party services, including Apple (App Store, StoreKit, device OS features and local notifications) and, where used, purchase-management providers such as RevenueCat and product analytics services such as PostHog. Those services are subject to their own terms and privacy policies.

The App may use third-party service providers, including product analytics services such as PostHog where enabled, to help us understand use of the App, maintain and improve functionality, and improve the user experience. Processing of personal information in connection with these services is described in the Privacy Policy.

9. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy on a privacy-specific topic, the Privacy Policy controls for that topic.

10. Intellectual property

The App, including its software, design, branding, text, layout and other materials, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not transfer ownership of the App to you.

11. Availability and modifications

We may update, modify, suspend or discontinue the App or any feature at any time, with or without notice, where permitted by law. We do not guarantee uninterrupted or error-free service.

We may update these Terms from time to time. When we do, we will revise the effective / last updated date above. Continued use of the App after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

12. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided on an "as is" and "as available" basis.

We make no warranties or representations regarding accuracy, reliability, availability, suitability, performance or fitness for a particular purpose, including the completeness of any care log, reminder or history view.

13. Limitation of liability

To the fullest extent permitted by applicable law:

• We are not liable for any indirect, incidental, consequential, special, exemplary or punitive damages
• We are not responsible for veterinary outcomes, missed care, medication errors, or decisions made in reliance on App records or reminders
• We are not liable for interruptions, delays, data loss on your device, or temporary unavailability of the App caused by third-party providers or circumstances beyond our reasonable control

Nothing in these Terms excludes liability that cannot legally be limited or excluded under applicable law.

14. Termination

You may stop using the App at any time by deleting it from your device.

We may suspend or terminate access if you violate these Terms, misuse the App, or if continued access presents a legal, operational or security risk.

15. Apple-required terms (iOS / App Store)

You acknowledge that:

• These Terms are between you and us, not with Apple
• Apple has no obligation to furnish any maintenance or support services for the App
• In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App (if any) to the extent required by Apple's terms; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App
• Apple is not responsible for addressing claims by you or any third party relating to the App or your possession or use of the App
• In the event of any third-party claim that the App or your possession and use of the App infringes intellectual property rights, we (not Apple) are responsible for the investigation, defence, settlement and discharge of that claim as required by these Terms
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary

16. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules that would require another jurisdiction's laws.

The courts of England and Wales have exclusive jurisdiction over disputes arising out of or relating to these Terms or the App, except where mandatory consumer protection laws in your country of residence provide otherwise.

17. Contact

Questions about these Terms:

Three Two One Global Ltd

Email: [email protected]