Support
Need help with Cat Health Tracker? Most questions are answered below. If you still need assistance, email us and we will get back to you.
[email protected]Using the App
Create or select a cat profile, log everyday care from quick actions, review due and upcoming items, and check weight or health history in the relevant tabs. The App is an organisational tool and does not replace veterinary advice.
Reminders and notifications
Enable notifications in the App and in your device settings if you want local reminders for scheduled care. You can change these preferences at any time.
Purchases and restoring purchases
Optional purchases, where available, are billed through your Apple ID. If paid features are not showing after purchase, use Restore Purchases in the App and confirm you are signed in with the same Apple ID used to buy. Billing, renewals, cancellations and refunds are handled by Apple.
Privacy enquiries
For questions about local storage, care records, purchases or product analytics, see the Privacy Policy or email [email protected].
General enquiries
Email [email protected] with your question and we will respond as soon as we can.